General Show Information

I have more questions. How can I receive more information about the show?

Please fill out this form to contact us.

For ticketing information, please visit Telecharge. You can also stay connected with the show on Facebook, Instagram, and Twitter.

What do I wear to the show?

There is no specific dress code. Formal attire is not required.

Will there be a cast recording?

Yes! The DEAR EVAN HANSEN Original Broadway Cast Recording is now available digitally and physically. The album can be purchased here.

Is there an age limit?

DEAR EVAN HANSEN is recommended for ages 12 and older. Children under the age of four will not be permitted in the theatre.

What is the running time?

DEAR EVAN HANSEN is approximately 2 hours and 30 minutes, including one intermission.

What is the performance schedule?

Please visit Telecharge to view the most up to date calendar.

Ticketing Information

Are lottery tickets available for the tour?

Yes! A limited number of digital lottery tickets will be available for every stop on the North American tour. You can learn more here: https://www.luckyseat.com/dearevanhansen/

Are there standing room tickets available?

Yes! A limited number of standing room tickets are available for select Broadway performances. Tickets are limited to (2) tickets per person and are subject to availability. Tickets must be purchased through the digital lottery. Please note that the amount of standing room tickets varies from performance to performance.

Are rush or lottery tickets available for Broadway performances?

Yes! A limited number of digital lottery tickets are available for select performances. Tickets are $42 each and limited to (2) tickets per person. Entries are accepted on the day of a performance from 12:01am ET through 9:00am ET for matinees and 2:00pm ET for evening performances; note, entrants are allowed to enter both performances on a two-show day. Winners will be notified via the contact method selected at the time of entry with details on how to claim the tickets for the selected performance. Lottery tickets are not available to Saturday matinee or evening performances. Payment must be received by 11am for matinees and by 4pm for evening performances on the digital lottery website . Tickets must be picked up at the Music Box Theatre box office beginning 30 minutes before the performance. Claim instructions are subject to change.

For more information and to enter, please visit dearevanhansenlottery.com .

I have a ticketing question. Whom can I contact?

Please call Telecharge at 212-239-6200.

Are there group tickets available?

For groups of 10 or more, please call 1-800-432-7780 or visit TelechargeGroups.com.

How can I get the best seats?

Guarantee the best seats by purchasing premium tickets. Click here to buy them now.

What is the best way to get tickets?

Tickets to DEAR EVAN HANSEN on Broadway may be purchased online through Telecharge , by phone at 212-239-6200, or in person at the Music Theatre Box Office, located at 239 West 45th Street, between 7th and 8th Avenues.

There are many ticket resellers and secondary markets for tickets. For the best seats and to eliminate the risk of fraud, please purchase tickets in advance through the Music Box Theatre box office, Telecharge , or Broadway.com . Purchasing tickets from any other seller runs a high risk of receiving fraudulent tickets.

For North American tour ticket information, please click here. For Toronto ticket information, please click here.

Theatre Information

Are accessibility performances available?

For more information about accessibility at DEAR EVAN HANSEN on Broadway, please visit theatreaccess.nyc.

When is the box office open?

The Music Box Theatre box office is open:
Monday – Saturday: 10am – 8pm
Sunday: Noon – 6pm. (If there is a late performance, open until curtain.)

Note, advance sales will be cut off 30 minutes prior to curtain.

Where is DEAR EVAN HANSEN being performed and how do I get there?

DEAR EVAN HANSEN is in performances on Broadway at the Music Box Theatre, 239 West 45th Street, between Broadway and 8th Avenue.

DEAR EVAN HANSEN is also on tour across North America. For more information, please click here.

DEAR EVAN HANSEN will be coming to Toronto’s Royal Alexandria Theatre in March 2019. For ticket information and updates, please click here.

Additional Inquiries

Who can I contact to request the rights to DEAR EVAN HANSEN?

Please fill out this form to submit all rights requests for DEAR EVAN HANSEN.

Who can I contact for press inquiries?

Please fill out this form to submit all press inquiries regarding DEAR EVAN HANSEN.

I have more questions. How can I receive more information about the show?

Please fill out this form to contact us.

For ticketing information, please visit Telecharge. You can also stay connected with the show on Facebook, Instagram, and Twitter.