Broadway Performances

In the unfortunate event that your Broadway performance is canceled, your tickets will be fully refunded at the original point of purchase. For the most up to date schedule, check the calendar on the Broadway Tickets page. For performance alerts, be sure to follow us on Facebook, Twitter, and Instagram.

MASKS REQUIRED: All guests must wear a properly fitting mask over the nose and mouth in the theatre except when eating or drinking in designated areas. All face coverings must cover the nose and mouth and comply with the CDC guidelines for acceptable face coverings. Guests who do not comply with these policies will be denied entry or asked to leave the theatre.

View Details and Terms & Conditions

For current casting information, please visit our Cast page.

On Broadway: Ben Levi Ross will perform as Evan Hansen Tuesday through Sunday evenings. Zachary Noah Piser will perform as Evan Hansen on Saturday and Sunday matinees.

London Performances

In the unfortunate event of your West End performance being canceled, you will be contacted by your point of purchase for up-to-date information and next steps. For the most up to date schedule, check the calendar on the London ticketing site. For performance alerts, be sure to follow us on Facebook, Twitter, and Instagram.

If you are feeling unwell, do not travel on public transport or attend the theatre. You can let us know that you are unable to attend by emailing using the button below.

You will be able to exchange your tickets to a future performance free of charge, subject to availability. To read more about Delfont Mackintosh’s Theatres’ policies, click here.

The Noël Coward Theatre follows full government COVID guidelines to make your visit safe and secure. Find out about our new “See it Safely” measures here.

To ensure we are able to provide a comfortable and safe theatregoing experience for everyone, there are a few things we need you to do and know ahead of your visit. Please take a moment to review before you arrive, when you arrive, and safety policies inside the theatre: view here.

For current casting information, please visit our Cast page.

In London: Sam Tutty will perform as Evan Hansen Monday through Saturday evenings. Marcus Harman will perform as Evan Hansen at Saturday matinees. From 16th February 2022 he will play the role of Evan Hansen at Wednesday and Saturday matinees.

Tour Information

In the unfortunate event that your North American Tour performance is canceled, you will be contacted by your local venue about refunds and/or exchanges. For the most up to date schedule, check the calendar on the North American Tour Tickets page. For performance alerts, be sure to follow us on Facebook, Twitter, and Instagram.

Return and exchange policies will vary from city to city. Please refer to your local market’s website for details about their individual policy.

View the Tour page for the schedule and links.

Theatres across the country are committed to providing healthy and safe facilities for audiences, performers, and staff. As health and safety protocols and ticketing policies will differ from city to city, please visit your local venue website or point of purchase for specific information.

View the Tour page for the schedule and links.

For current casting information, please visit our Cast page.

On Tour: Stephen Christopher Anthony will perform as Evan Hansen Tuesday through Saturday evenings and Sunday matinees. Sam Primack will perform as Evan Hansen weekday matinees, Saturday matinees, and Sunday evenings.

Ticketing Information

Standing room tickets are temporarily suspended. Please check back at a later date for updated information.

Yes, a limited number of general rush tickets are available for each performance, subject to availability.

General rush seats are $49 and will be available when the Box Office opens (10am Tue-Sat, 11am Sun) for that day’s performance(s).

Digital lottery tickets are $42 each and limited to (2) tickets per person, subject to availability. Available performances are typically posted as early as 12:00 AM Eastern Time the day before the performance. Lotteries close at 3:00 PM the day before the performance. Additional drawings may be added from time to time and the timing of these drawings may vary.

See the full website for more information.

Yes! A limited number of digital lottery tickets will be available for every stop on the North American tour. Stay tuned for your local venue website and social media channels for details, which will be announced prior to every tour stop.

For more information about purchasing rush/lottery tickets, please see below.

For every performance, a limited number of £30.00 Rush Tickets will be available from 10am exclusively on the TodayTix App.

Please call Telecharge at 212-239-6200.

If you have tickets to a canceled performance, please refer to our refund and exchange policy below:

If you purchased tickets from Telecharge for a suspended or canceled performance, you will receive an email with instructions to refund or exchange your tickets.

Please be patient as we process refunds; it may take some time for the refund to appear on your credit card statement. There is no need to contact Telecharge about your tickets.

If you bought tickets at an affiliated box office with a credit card, Telecharge Customer Services will automatically refund your order. If you bought tickets at a box office with cash, please visit the box office for a refund when it reopens.

If you did not purchase your tickets through Telecharge, please contact your original point of purchase for refund information.

The Telecharge Call Center is closed until further notice, by order of NY state. If you have questions about your tickets, please email [email protected] Please allow at least 3-5 business days for our very limited staff to respond by email.

Guarantee the best seats by purchasing premium tickets. Click here to buy them now.

Tickets to DEAR EVAN HANSEN on Broadway may be purchased online through Telecharge, by phone at 212-239-6200 or in person at the Music Box Theatre box office.

There are many ticket resellers and secondary markets for tickets. For the best seats and to eliminate the risk of fraud, please purchase tickets in advance through the Music Box Theatre box office, Telecharge , or Broadway.com . Purchasing tickets from any other seller runs a high risk of receiving fraudulent tickets.

For North American tour ticket information, please click here. For London ticket information, please click here.

General Show Information

Please fill out this form to contact us.

For ticketing information, please visit Telecharge. You can also stay connected with the show on Facebook, Instagram, and Twitter.

There is no specific dress code. Formal attire is not required.

Yes! The DEAR EVAN HANSEN Original Broadway Cast Recording is now available digitally and physically. The album can be purchased here.

DEAR EVAN HANSEN is recommended for ages 12+; This production contains some adult themes, including discussions of suicide. Children under the age of four will not be permitted in the theatre.

DEAR EVAN HANSEN is approximately 2 hours and 30 minutes, including one intermission.

Please visit our Tickets page, or Telecharge for the most up-to-date calendar for the Broadway show.

Please visit our Tour Tickets page for the most-up-to-date schedule for the North American Tour shows.

 

 

Theatre Information

The Music Box Theatre box office is currently closed until further notice. We’ll be relaying all updates on our website and official social channels.

DEAR EVAN HANSEN on Broadway: The Music Box Theatre, 239 West 45th Street, between Broadway and 8th Avenue.

DEAR EVAN HANSEN North American Tour. For more information, please click here.

DEAR EVAN HANSEN in London: Nӧel Coward Theatre, St Martin’s Lane, London, WC2N 4AU. For ticket information and updates, please click here.

Additional Inquires

Please fill out this form to submit all rights requests for DEAR EVAN HANSEN.

Please fill out this form to submit all press inquiries regarding DEAR EVAN HANSEN.

Please fill out this form to contact us.

For ticketing information, please visit Telecharge. You can also stay connected with the show on Facebook, Instagram, and Twitter.